End-to-end System Analysis and Support for CrowdStrike, the US Airline Network, and a European Airlines Airlines Data Experiment
CrowdStrike engineers told the company’s forum that they had seen a lot of reports of BSODs on Windows hosts, that they were working on the problem, and that they should use a workaround for impacted systems. The company also gave instructions to its customers.
Australian banks, airlines, and TV broadcasters first raised the alarm as thousands of machines started to go offline. The issues are now spreading, as businesses based in Europe are starting their working days. Sky News is currently unable to show its morning news bulletin, and shows a message apologizing for the interruption. Ryanair, one of the biggest airlines in Europe, also says it’s experiencing a “third-party” IT issue, which is impacting flight departures.
Delta, United, and American Airlines flights have been grounded because of a communication issue according to the Federal Aviation Administration. Berlin Airport is warning of travel delays and technical issues. Many 911 emergency call centers in Alaska have also been impacted by the issues.
Reddit Comments on Microsoft’s Windows Device Outage and Recovery from a Configuration Change in the Azure Backend Workloads: An Empirical Analysis
In a Reddit thread, hundreds of IT admins are reporting widespread issues and the workaround steps involve booting affected Windows machines into safe mode and navigating to the CrowdStrike directory and deleting a system file. It will be difficult for Windows laptops that are used remotely, or for some cloud-based server.
A poster says the entire company is down, while another claims 70% of laptops are stuck in a boot loop. “Happy Friday,” says one Reddit poster. It looks like it’s going to be a long day for IT admins worldwide.
In what appears to be a separate outage, Microsoft is also recovering from several issues with its Microsoft 365 apps and services. The root cause of those issues was down to “a configuration change in a portion of our Azure backend workloads.”
airlines and other businesses are facing widespread IT outages due to Windows machines showing errors worldwide.
The only affected devices are those that run Windows and other operating systems. It’s not clear how long the issues will take to resolve. Microsoft and CrowdStrike did not immediately respond to WIRED’s requests for comment on the outage.
A Microsoft spokesman issued a statement saying that the company is aware of the Windows device problems and believes a resolution is forthcoming.
CrowdStrike Update and its Impact on Businesses and Public Services: The Case of One Passenger in India, the UK and Europe for an Airport Farewell
The impact of the CrowdStrike update has been great for businesses and public services around the world. Scores of airports are facing delays and long queues, with one passenger in India sharing a hand-written boarding pass that they have been issued.
“It reminds us about our dependence on IT and software,” Olejnik says. It is equivalent to placing trust on the various vendors who maintain the system’s software systems. The point may be a single failure, when firms feel the impact.